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Powerlink’s metrics help evaluate performance

The healthcare industry has undergone major policy and business model changes over the past decade. These changes have spurred healthcare companies to look into new metrics or key performance indicators (KPIs) to decide if they are meeting their objectives.

Powerlink believes technology reflects the
efficiency of a service delivery system

We utilize a web based quality assurance program to collect data on key determined data points as well as other compliance info such as walk-in temperature and delivery times. Each dining room can be equipped with a real time customer response device. The device is as simple as marking one of four faces from happy to upset to represent their experience. The device gives real time feedback to staff about how residents feel about the meal.

Services

Food Services

Providing food and nutrition services in the healthcare industry requires developing effective food policies and procedures while maintaining high quality standards and delivering a highly valued dining experience

Environmental Services

Maintaining safe and clean environments within any healthcare institution is increasingly recognized as an essential benchmark to reducing the risk of infections for patients and staff within every setting

Linen Services

In healthcare, priority is always set on the patient’s comfort and health. In order to achieve this goal, the highest quality linens must be professionally cleaned to make sure germs and possible toxins have been removed

Patient Transportation

Patient transportation issues result in missed or delayed appointments, increased health expenditures and poorer health and is critical in non-emergency situations. Powerlink delivers solutions for varying demands

Consulting

Powerlink can assist in solving healthcare facility management problems by partnering with you. Whether you try solve your problems internally or count on us to manage the solution, we can help

Markets

Veteran’s Homes

Powerlink brings world-class management strategies to the challenging veteran’s home market. We deliver the finest array of techniques and services designed to deliver more successful results to owners and residents.

Senior Care

The growing Senior Healthcare market requires differing levels of service for each care profile. From Independent Living to Skilled Nursing Care, we have service and dietary program to meet all of our client’s needs.

Hospitals

The ever increasing cost of delivering quality services in the global hospital market has applied unusually high pressure on the way effective patient experiences are delivered and what is the true cost of every service and its quality.

Out Patient Facilities

Increasing demand for outpatient care and its efficient care delivery drives the competitive nature of delivering more enjoyable patient experiences while enhancing cost containment and enhancing the  consistency of services.